Frequently Asked Questions

Yes, KeepCard is free to download and use. The free version covers everything most people need: unlimited card scanning, Fast Checkout Mode, offline access, and basic organization.

KeepCard Plus is an optional upgrade that unlocks Apple Wallet integration, unlimited folders, and removes ads — for those who want the full premium experience.

Adding a card is quick:

1. Tap the + button in the app
2. Point your iPhone camera at the barcode or QR code on your card
3. KeepCard scans and saves it automatically

If scanning doesn't work (e.g. the card is damaged), you can also enter the card number manually and choose a barcode format.

No. KeepCard doesn't require an account, sign-up, or email address. You can download the app and start adding cards immediately. All your data is stored locally on your device.

KeepCard requires iOS 17.6 or later. It runs on any iPhone compatible with that iOS version. KeepCard also runs on Macs with Apple Silicon (M1 or newer) and Apple Vision Pro through iOS compatibility.

KeepCard works with any card that has a barcode or QR code, including:

Retail: Supermarkets, fashion stores, pharmacies, DIY stores
Food & drink: Coffee shops, restaurants, fast food chains
Travel: Airlines, hotels, car hire, petrol stations
Health & fitness: Gyms, wellness clubs, spas
Entertainment: Cinemas, theme parks, streaming services with physical cards
Other: Libraries, membership clubs, any card with a scannable code

KeepCard has dedicated support for cards from the US, UK, Canada, Germany, France, Italy, Spain, Poland, Czech Republic, and more.

Yes. KeepCard supports direct import from Stocard. The entire process takes just a couple of minutes and brings your full card collection across — no manual re-scanning required.

KeepCard also supports batch imports from other loyalty card apps.

Yes. If you have a membership or card that isn't in any database, you can create a fully custom card — set the name, barcode number, barcode format, and colors yourself. Anything with a scannable code can be stored in KeepCard.

Yes. You can share any card with family or friends directly from the app using the standard iOS share sheet — via Messages, AirDrop, WhatsApp, or any other channel. The recipient can add it to their own KeepCard with a single tap.

There is no hard limit on the number of cards you can store. You can have as many cards as your device storage allows.

Yes, completely. All your cards are stored locally on your device. KeepCard works in airplane mode, underground, abroad with no data plan, and in areas with zero signal. You will never be unable to access your cards because of connectivity.

No. Your loyalty card data is stored locally on your iPhone. KeepCard does not upload your card information to any server. You can review the full privacy policy at keepcard.getstart.app/pages/privacy.html.

Yes — with KeepCard Plus. Once upgraded, you can add any loyalty card to Apple Wallet in one tap. The card then appears on your lock screen and is accessible on Apple Watch, letting you tap to pay without even opening the KeepCard app.

Fast Checkout Mode is a dedicated view for showing your loyalty card at the till. It opens your card with fewer taps, displays the barcode larger and brighter for easier scanning, and maximizes screen brightness so scanners can read it without you having to fiddle with settings.

Yes. KeepCard includes home screen widgets so you can pin your most-used cards directly to your iPhone home screen. Tap the widget to open the card instantly — no need to open the app first.

Yes. KeepCard fully supports Dark Mode. It can follow your iPhone's system setting automatically, or you can set it manually within the app. The dark theme is designed to be readable at checkout, including in dimly lit environments.

Currently, KeepCard is available for iPhone (iOS) only. If you'd like to see an Android version, let us know — user feedback helps shape the roadmap.

Email us at keepcard@getstart.app and we'll get back to you as quickly as we can. We read every message.

A few things to try:

1. Increase brightness on the card if it's physical, or make sure the barcode is clean and undamaged.
2. Try different lighting — very bright direct light can cause glare.
3. Move closer or further away — there's a sweet spot for the camera.
4. Enter the number manually — tap "Enter manually" and type the digits on the card, then select the right barcode format.

If none of these work, email us at keepcard@getstart.app with details about the card and we'll help.